Shipping Information
At Banner Printing, we are committed to providing efficient and dependable shipping services to ensure that your orders are delivered on time and in excellent condition. This page outlines our standard shipping procedures, timelines, and policies.
1. Order Processing Times
All orders are processed during business hours, Monday through Friday, excluding public holidays. Once your order is placed and payment is confirmed, processing typically takes:
- Standard Orders:1–3 business days
- Custom or Bulk Orders:2–5 business days
Please note that processing time refers to the time it takes to prepare and package your order prior to shipment.
2. Shipping Methods & Carriers
We utilize reputable shipping carriers to ensure safe and timely delivery of your products. These include:
- UPS
- FedEx
- USPS
Once your order has been shipped, you will receive an email notification containing tracking information.
3. Estimated Delivery Times
Delivery timelines may vary depending on your location and selected shipping option. The following estimates apply after dispatch:
Destination | Estimated Delivery Time |
Domestic (U.S.) | 2–5 business days |
Canada | 5–10 business days |
International | 7–14 business days |
These timeframes are indicative and may be affected by factors such as carrier delays, holidays, or weather conditions.
4. Shipping Costs
Shipping charges are automatically calculated at checkout based on:
- Destination
- Weight and dimensions of the package
- Selected delivery speed
We occasionally offer free shipping promotions, which will be clearly displayed when available.
5. International Shipping
We offer international shipping on most products. Please be aware:
- Customs duties, taxes, or import fees may apply and are the responsibility of the recipient
- Shipping times may be extended due to customs clearance processes
For assistance with international orders, please contact our support team.
6. Address Accuracy
To avoid delays or non-delivery, please ensure that your shipping address is complete and accurate, including apartment or unit numbers where applicable. If you notice an error after placing your order, contact us immediately. Changes cannot be guaranteed once the order has been processed.
7. Shipping Delays & Lost Packages
If your shipment is delayed or appears lost:
- Check your tracking information
- Contact the shipping carrier for updates
- Reach out to our customer service team for support
We will work with the carrier to resolve the issue promptly.
8. Special Shipping Requests
If you have specific delivery instructions or deadlines, please contact us prior to placing your order. While we cannot guarantee expedited processing outside standard procedures, we will do our best to accommodate reasonable requests.
9. Contact Us
If you have any questions regarding shipping or require additional assistance, please do not hesitate to reach out to our customer support team via our Contact Page.
Thank you for choosing Banner Printing. We appreciate your business and look forward to serving your printing and promotional needs.